Terms of Service

Effective Date: 14-01-2026

These Terms of Service (“Terms”) constitute a legally binding agreement between Nicola Franchini (“Provider”, “we”, “us”, or “our”), a freelancer with tax residence in Spain (NIF: Y3864707P), and you (“User”, “Customer”, or “you”).

By purchasing a subscription, creating an account, or using the qrcdr.pro website and its related services (collectively, the “Service”), you agree to be bound by these Terms. If you do not agree with these Terms, you must not use the Service.

1. Service Description and License

1.1. The Service. We provide a Software as a Service (SaaS) platform for creating, managing, and analyzing dynamic QR codes. The specific features and limitations of the Service are determined by the subscription plan you purchase.

1.2. License Grant. Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the features of the Service for the duration of your subscription period.

2. Subscriptions and Payments

2.1. Pricing. Prices for the Service are displayed on our pricing page. We reserve the right to modify prices at any time. Price changes will not affect active subscriptions until their next renewal date. Unless otherwise stated, prices exclude applicable taxes (such as VAT/IVA), which will be calculated and added at checkout based on your billing information.

2.2. Automatic Renewal. All subscriptions are billed in advance on a recurring basis (e.g., monthly or annually). Your subscription will automatically renew at the end of each billing cycle unless you cancel it through your account dashboard before the renewal date.

2.3. Cancellation. You may cancel your subscription at any time from your account dashboard. The cancellation will take effect at the end of the current paid period. You will retain access to the Service until that date.

3. Refund Policy

3.1. 30-Day Money-Back Guarantee. We offer a 30-day money-back guarantee for your initial purchase if the Service does not perform as technically described on our website and our support team is unable to resolve the issue.

3.2. Exclusions. Refunds will not be granted for subscription renewals, “change of mind,” or if you have violated these Terms of Service.

3.3. Waiver of Right of Withdrawal (EU Consumers). As the Service constitutes digital content not supplied on a tangible medium, and its performance begins immediately upon purchase, you expressly acknowledge and agree that you lose your statutory 14-day right of withdrawal once your access to the Service is activated.

4. Support and Updates

4.1. Availability. Technical support and service updates are available only to users with an active, paid subscription.

4.2. Scope of Support. Support covers technical issues directly related to the functionality of the Service. It does not cover issues caused by your own devices, internet connection, or third-party software.

5. Data Protection

5.1. Your Data. You act as the “Data Controller” for any personal data you or your users embed within the QR codes you create. You are responsible for ensuring that such data complies with all applicable privacy laws, including the GDPR.

5.2. Our Role. We act as the “Data Processor” for the data required to provide the Service to you (e.g., your account information). Our data processing practices are governed by our [Link to your new Privacy Policy page].

6. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

7. Limitation of Liability

IN NO EVENT SHALL THE PROVIDER BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS OR DATA, ARISING FROM THE USE OR INABILITY TO USE THE SERVICE. OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

8. Governing Law and Jurisdiction

These Terms shall be governed by the laws of Spain. Any dispute arising from these Terms between businesses (B2B) shall be submitted to the exclusive jurisdiction of the courts of Santa Cruz de Tenerife, Spain. If you are a consumer (B2C), legal proceedings may be brought in your place of residence.

9. Contact Information

For any questions regarding these Terms, please contact us at: info@veno.es